1. Payment and Vehicle Release:
1.1 The customer acknowledges that the vehicle will only leave the company premises after the payment funds have been cleared in the company’s bank account. No receipts, written documents, or copies can alter this policy.

2. Hygiene and Safety Standards:
2.1 The company’s policy emphasizes hygiene and safety. However, the customer should understand that there is a difference between wear and tear and a component being broken or faulty. This distinction is made at the discretion of the mechanic performing the inspection.

3. Customer Responsibilities:
3.1 The customer is responsible for vehicle transfer, certification, paying taxes, obtaining permits, and adherence to local, state, and federal regulations within their jurisdiction. 3.2 The customer is urged to not make presumptions about the vehicle and to ask questions and verify specifics instead. If a customer neglects to inquire or verify and later finds an aspect of the vehicle unsatisfactory, the company is not to be blamed. For example, the availability of a spare tire should not be presumed and must be checked by the customer.

4. No Return Policy:
4.1 Once the deal is finalized, and the vehicle has been picked up, second-hand vehicles are not subject to returns, refunds, or exchanges.

5. Warranty
5.1 The warranty provided is limited to the terms explicitly laid out at the time of purchase. The warranty does not cover wear and tear, and what is considered a fault can vary depending on different opinions or mechanics.

6. Delay in Repairs:
6.1 The company is not responsible for delays in parts delivery, mechanic appointment scheduling, or waiting for tow trucks. The customer releases the company from any complaints or disputes in this regard.

7. Release from Inappropriate Quality Claims/Complaints:
7.1 The customer acknowledges that prices of vehicles may vary based on quality. A customer purchasing a lower-priced vehicle should not expect the features or condition of a higher-priced one. The company must not be subjected to complaints aiming to unfairly elevate the condition or features of a purchased vehicle to that of a more expensive one.

8. Customer Conduct:
8.1 The customer is expected to conduct themselves respectfully and professionally. Aggressive behavior toward the company’s staff is unacceptable. Customers are required to communicate concerns calmly and constructively.

9. Realistic Expectations:
9.1 The customer should maintain realistic expectations regarding the condition and features of a second-hand car, which is priced at a fraction of the cost of a new one. The company is in business for profit and not a charity. While the company aims to satisfy customers within reason, it is important for customers to understand that compromises may exist in a second-hand vehicle.

10. Liability:
10.1 The customer acknowledges that travel involves inherent risks and the company cannot be held liable for issues arising from the use of the vehicle. The customer is responsible for proper maintenance and adherence to traffic laws.